top of page

frequently asked questions

how do i get a library card?

Signing up for a library card is simple! All you need is a photo ID and five minutes of your time. If you’re new to the area and don’t have a Pennsylvania ID with your current address, just bring something that can be used as proof of address, like a bill. We’ll enter your information into our system, and you’ll be all set! Library cards work right away, so you can start checking out books and using the computer without delay!
 

You can also sign up for a 30 day temporary card online by clicking here! With this option, you will be able to access eMaterials as well as reserve items, but you will need to complete your registration by visiting a library to receive a permanent, physical card.

how do i access library wifi?

Crafton Public Library provides free WiFi access to all library visitors. To access our WiFi, turn on your laptop, tablet, smart phone, or other device, and make sure your wireless internet is activated. When asked to choose a network, choose “Crafton Library." Your device should redirect you to a login screen, where all you'll need to do is tap the “log in” button. If your device does not automatically redirect you, open your browser and navigate to wifi.einetwork.net!

how do i log into my account?

Have your library card number and PIN handy. Click here! Enter your library card number and PIN. If you don't know your PIN, give us a call at 412-922-6877 (during business hours), and we can reset it for you!

where can i use my library card?

You can use your library card not only at Crafton Public Library but also at the 70+ other libraries in Allegheny County! You can also use your card for eMaterials online.

where can i return materials?

You can return materials at any library in Allegheny County! This means that you can return books from other area libraries at Crafton Public Library, and you can also return books from Crafton to other area libraries!

FINE  FREE 

CPL is a fine free Library. What does that mean?

We are waiving overdue fines goodbye!

What does this mean for you?

  • If you check out from or return materials to Crafton Public Library, you will no longer incur fines on overdue items.
     

  • Not all libraries are fine free. Only items checked out from or returned to Crafton Public Library will not incur overdue fines.

  • You are still responsible for returning your items! While we don't want to financially burden you, we do want our items back!

  • You will be sent a series of notices reminding you to return your items. Many items will be automatically renewed, as long as there is not a hold on the item. Your notices will differentiate between items coming due and automatically renewed items. We advise utilizing your online library account for the most up to date information.

You will receive the following automated notices by phone, email, text message, or postal mail, depending on your preference:

Courtesy notice: 3 days before an item is due

First overdue notice: 1 day after an item is due

Second overdue notice: 14 days after an item is due

Third overdue notice: 28 days after an item is due

Billed notice: 42 days after an item is due

  • When items are 6 weeks overdue, they will be considered lost and you will be billed for the item. If you return the item, the bill will be cleared from your account and no overdue fines will be assessed.

Fine Free faq

  • Does this mean I can keep my items forever?​​

NO, all library materials still have a due date. We know life is busy and sometimes an item is returned a few days late. We want to make using the library easy and inclusive for all. You do not have to worry about overdue fines, but items still need to be returned.

  • Won't this negatively impact CPL's budget?

Fines generate less than 1% of our budget, and income from overdue fines is declining each year.  We are exploring other streams of income to supplement this.

  • Will items still be returned in a timely manner?

Why Fine Free?

It is the mission of Crafton Public Library to be a resource center open to all. We want to ensure that everyone has equal access to the programs, services, and materials they need.

Overdue fines are not effective. Studies have shown that small fines have no impact on item return rates.

The library should not be a financial burden. We strive to provide a positive experience for our community, not worry or stress.

Income from overdue fines is steadily declining. Though once relied upon, overdue fines are no longer a sustainable form of revenue for our library.

Fine Free
news

other fine
free libraries

  • Baldwin Borough Public Library

  • Braddock Carnegie Library

  • C.C. Mellor Memorial Library

  • Carnegie Free Library of Swissvale

  • CLP Allegheny, East Liberty, Knoxville

  • F.O.R. Sto-Rox Library

  • Millvale Community Library

  • Monroeville Public Library

  • North Versailles Public Library

  • Penn Hills Library

  • Wilkinsburg Public Library

Yes! Most library patrons are responsible users and will continue to return items on or near the due date. Libraries that have already made this change have not seen a significant change in the rate of return.

  • Don't overdue fines teach civic responsibility?

It is the mission of Crafton Public Library to be a resource center open to all. We believe this policy change will help us better accomplish our mission, and research has shown that fines are not an effective teacher of responsibility.

  • Will CPL eliminate previously accrued overdue fines?

Yes! CPL will waive previously incurred overdue fines. This includes overdue fines on items from other Allegheny County Libraries. We will not be providing refunds for previously paid overdue fines.

  • Am I still responsible for billed items?​​
     

YES. Billed items from CPL or any other Allegheny County library will remain on your account until paid in full. Borrowing privileges will be revoked if an account is billed for more than $10.

bottom of page